DTuN Management: A critical look at DTN Management Company

Knob Hill

Address 2300 Knob Hill Drive Okemos, MI 48864 Phone (517) 507-3691 Email leaseinfo@dtnmgt.com Units $640 to $7701br / 1ba $730 to $8252brs / 1ba $795 to $9502brs / 1.5ba $870 to $11003brs / 1.5ba $1045 to $10404br, 1 1/2ba Location Okemos, Michigan

The "Amenities" you are supposed to get... Incredible Okemos Location, near I-96 and Jolly Road Beautiful Grounds with Plenty of Space Between Buildings Solid Brick Construction Choose From 1, 2, or Huge 3 Bedroom Apartments Charming Den with French Doors in Select Apartments Heat, Water, and Refuse Collection Included Swimming Pool and Sand Volleyball Puppy Park and Scenic Paved Nature Trail Fax and Copy Machine Available Fitness Center with Remote TV Washer and Dryer available in Select Apartments Generous Storage Including a Walk-In Pantry Balconies Available Central Air Conditioning Dishwasher and Built-In Microwave Available Laundry Facilities in Each Building Furnished Apartments Available 24-Hour On-call Maintenance Professional On-Site Staff Free Video Library for Residents Carport Available Pet Friendly!

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Apparently DTN thinks that there is some validity to this website because they have begun hiring people to leave fictitious comments! Sneaky and underhanded? Absolutely! Unfortunately, this is norm for DTN Management Company.

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  Anon E. Mouse from Someplace - 2 years ago

  Their staff is just rude and not helpful. They seem VERY friendly and courteous when you sign a lease, but don't be fooled. I don't know how these people sleep at night. However, the one guy there was nice. We had SEVERAL things wrong with our apartment, and it was almost negligence on their part, how they handled it. They literally gave us a too bad-so sad attitude. What made me really mad was that the fridge was broke and all the food inside was wasted. The knob hill staff did NOTHING to make the situation better, and were extremly slow in their actions to repair it. There was an electrial power problem in the apartment, which was causing a short and in turn, causing electicity bills to be sky-high, they litterally told us they weren't going to do anything about it, and we were responsible for paying the outrageously high bill. Not to mention the several other 'smaller' problems that were more tolerable. We finally had to meet with DTN headquaters to get things settled. At first, even DTN corporate gave us a "too bad" attitude. It was by pure chance that a gentleman was walking by and heard our plight. He must have been higher up then unfriendly-not-very-nice lady we were pleading too. He had everything taken care of, and in the end we were eventually satisfied. But on-site, knob hill staff is a joke. Thier "off-duty" night person that is supposed to help out, never returned our call when we needed someone to unlock our place. They are simply rude. I will NEVER in my life rent from DTN properties. If, after reading this, you STILL want to rent from them, I HIGHLY recomend, and I will say it's imperative to have a lawyer, you WILL need one.

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